Big C Lumber Granger

Commitment

Service Promise

Our professional customers rely on speed, accuracy, and care. This promise is how we deliver—every order, every visit.

Fast DeliveryPro ExperienceReliable Follow-through

Our Promise to Our Professional Customers

Every interaction earns your trust

1

Same day delivery is available for stock products. Specific days and approximate times may be scheduled in advance.

2

Material returns will be picked up within two business days and posted within three.

3

Back orders will be minimized. Our historic fill rate is 98.6%.

4

Materials will be invoiced per estimate terms.

5

Loads will be double-checked for accuracy.

6

Quality will meet the customers' expectations.

7

Outside salespeople have a minimum of five years industry experience.

8

Free estimating service for regular customers.

9

If we don't carry the products our customers want, we will do our best to find them.

10

We will respond to our customers' needs in a prompt, courteous manner.