Office Assistant – Dowagiac, Michigan

We are currently seeking an Office Assistant for our Dowagiac, Michigan Truss & Panel Plant.  This is a full-time position with benefits including 401k, medical, dental, and paid time off.

Position summary:

  • Primary role for this position is to assist with design department’s overall work flow
  • Provide assistance for any products Big C offers
  • Build and maintain relations with builders, salespeople, vendors, designers, and management
  • Observe and understand the Big C Lumber Value Statement and Service Promise

Essential responsibilities:

  • Track department’s provided services using Microsoft and MBA software
  • Answer and respond to incoming calls
  • Record and plot incoming projects
  • Put documents together for outgoing EWP (Engineered Wood Products) quotes and send to customers
  • Prepare all documents necessary for putting projects into the yard to be pulled
  • Communicate with Corporate Purchasing on inventory levels and requirements
  • Generate Shop Orders, Invoices, Transfers, Process Approvals, Purchase Orders, and maps
  • Simple truss design for estimation
  • General cleaning responsibilities of the office
  • Adherence to all safety and fire regulations and anti-theft procedures
  • Perform any special assignments/projects as required by the department manager

Beneficial Knowledge/Skills/Abilities:

  • High School Diploma or GED
  • Basic computer skills
  • Strong aptitude for working in a high-pressure, customer-focused culture
  • Well-developed problem solving and analytical skills
  • Excellent planning and organization skills
  • High level of initiative and motivation
  • Commitment to continuous improvement
  • Ability to meet deadlines with accuracy
  • Ability to travel overnight occasionally for training
  • Ability to research information and products through the internet and other resources

To apply, please upload your resume through the link on this page, or email to hr@bigclumber.com or apply in person at:

Big C Lumber Truss & Panel Plant

30600 Edwards St.

Dowagiac, Michigan 49047

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