Office Assistant – Dowagiac, Michigan

We are currently seeking an Office Assistant for our Dowagiac, Michigan Truss & Panel Plant.  This is a full-time position with benefits including 401k, medical, dental, and paid time off.

Position summary:

  • Primary role for this position is to assist with design department’s overall work flow
  • Provide assistance for any products Big C offers
  • Build and maintain relations with builders, salespeople, vendors, designers, and management
  • Observe and understand the Big C Lumber Value Statement and Service Promise

Essential responsibilities:

  • Track department’s provided services using Microsoft and MBA software
  • Answer and respond to incoming calls
  • Record and plot incoming projects
  • Put documents together for outgoing EWP (Engineered Wood Products) quotes and send to customers
  • Prepare all documents necessary for putting projects into the yard to be pulled
  • Communicate with Corporate Purchasing on inventory levels and requirements
  • Generate Shop Orders, Invoices, Transfers, Process Approvals, Purchase Orders, and maps
  • Simple truss design for estimation
  • General cleaning responsibilities of the office
  • Adherence to all safety and fire regulations and anti-theft procedures
  • Perform any special assignments/projects as required by the department manager

Beneficial Knowledge/Skills/Abilities:

  • High School Diploma or GED
  • Basic computer skills
  • Strong aptitude for working in a high-pressure, customer-focused culture
  • Well-developed problem solving and analytical skills
  • Excellent planning and organization skills
  • High level of initiative and motivation
  • Commitment to continuous improvement
  • Ability to meet deadlines with accuracy
  • Ability to travel overnight occasionally for training
  • Ability to research information and products through the internet and other resources

To apply, please upload your resume through the link on this page, or email to or apply in person at:

Big C Lumber Truss & Panel Plant

30600 Edwards St.

Dowagiac, Michigan 49047

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