Customer Testimonials - Installed Services

(Copies of actual testimonials are available upon request)

We routinely send questionnaires to our customers after we have completed a window, door, or siding sale and installation. We ask our customers to grade us on several categories ranging from the sales and estimating presentation, installation procedures, cleanliness of the job site, etc. Our customers often add their own comments:

"Ron and Don were very professional and excellent installers. Tom is a great guy and immediately corrected glitches as they came up (and they always do)."
Mr.& Mrs. J.K.
Granger, Indiana

"Tom is super helpful and he really puts me at ease with all the decisions that need to be made. He really takes care of the customer! Ron & Don are amazing! They went above and beyond in making sure that things were done correctly and that I was happy with the remodel job as a whole."
Mrs. L.K.
South Bend, Indiana

"Tom was a pleasure to work with. He came out on a weekend to look at the work that needed to be done. Responded in a timely manner to my questions and concerns. Everything was completed as promised. Great Experience beginning to end! Thank you!"
Ms. A.I.
South Bend, Indiana

"Our experience with this window/door project has been uplifting starting with the quote and throughout the installation and follow-up. The work was done professionally, respectfully, and timely. The products are phenomenal. We couldn't be happier. Thank you."
Mr. & Mrs. D.D.
Mishawaka, Indiana

"I love my new windows! The guys (installers) were so friendly and professional. I practically had to do "nothing." Very clean and prompt. Tom was wonderful in explaining the quality and price of the windows. Overall...very pleased with the entire experience!! Thank you!"
Mr. & Mrs. E.R.
Elkhart, Indiana

"I loved working with Tom and his crew. So great, work excellent - pride in their job - great! Very satisfied!"
Mr. & Mrs. R.Z.
Granger, Indiana

"The service we received was exceptional. Tom was so helpful - his quote clear, and he had an excellent understanding of our product. He came by each day to check the install and make sure we were happy. The installers were so nice and professional. Extremely courteous of my home, very clean and kind, and interesting to talk to. I will definitely recommend Big C - you not only met but exceeded my expectations."
Mr. & Mrs. D.B.
Elkhart, Indiana

"You guys are great! We were really happy with the work you did a few years ago which is why we came back - and we'll be back again."
Mr. & Mrs. E.K.
South Bend, Indiana

"Our salesperson Tom did an excellent job...we loved him, very friendly. The installer crew (Ron) + crew was very professional and very much a perfectionist down to the very last detail. Thank you Big C for a good job well done!"
Mr. & Mrs. P.R.
Granger, Indiana

"Very professional. Done on a timely basis. Did a great job and always cleaned up every evening. Would not know anyone was here."
Mrs. S.S.
Granger, Indiana

"We were so pleased with every step of this project! Tom was wonderful! He communicated well and in a timely manner. The installers were wonderful! They did a fantastic job and did not rush through anything. They cleaned up after themselves and went above and beyond our expectations! The cost was a bit higher than other quotes, but Big C's reputation assured me this was the right choice. We will definitely use your company in the future and recommend you to friends and family."
Mr. & Mrs. B.B.
Osceola, Indiana

"Tom at Big C was so nice and helpful, he came out to give us an estimate right away. The installers were really nice also and did a great job. They left the area cleaner then how they found it, and they offered to take away some old carpet for me."

Mr. & Mrs. T.R.
South Bend, Indiana

"It was a pleasure working with Tom and the installers. I'm only sorry we didn't contact Big C sooner than we did. Great job! We couldn't be more pleased."
Mr. & Mrs. G.C.
Granger, Indiana

"I was extremely pleased 120% by the service from Tom as well as the installers. This team of three should be rewarded for such wonderful service that was provided."

Mr. & Mrs. C.G.
South Bend, Indiana

"Our experience w/ Big C was terrific! We will definitely be recommending you to others."
Mr. & Mrs. J.S.
South Bend, Indiana

"We are very happy with the service we received. You always kept us updated and the installers were great!"
Mr. & Mrs. J.B.
Laporte, Indiana

"We've always gotten great service and materials. We definitely recommend Big C to our friends! We will be back!"
Mrs. K.S.
South Bend, Indiana

"I was thoroughly satisfied with your people and sub-contractors. My neighbors have seen your work and said they would keep you in mind. Most of my neighbors are elderly, so liked the way the men cleaned up after the job and was so kind with their questions. I would recommend you to my relatives also. Thank you again."
Ms. B.G.
Mishawaka, Indiana

"I could not have been more pleased with every part of the job. The Remodeling Dept. and the installation was all very good and professional."
Mr. P.G.
Mishawaka, Indiana

"You guys are the best! Love the windows! Great job and such friendly and personable staff."
Mr. & Mrs. P.Z.
South Bend, Indiana

"Very clean and careful of our home - I was concerned being winter, but it went very well."
Mr. & Mrs. W.M.
South Bend, Indiana

"I was very impressed with the concern of the installers to do a very good clean job. They were friendly and helpful as well as knowledgeable. If the occasion arises again I will call you."
-Mr. & Mrs. T.S.
Osceola, Indiana

"We can't compliment your staff, the work quality and any follow-up needed, enough! We are extremely impressed and thank you for such honest people to work with."
Mrs. K.B.
South Bend, Indiana

"The installers we had on 2 separate jobs were great...Very friendly, I felt they did the quality they would expect if it was their own home. I would ask for them again if/when we do the rest of our windows."

Mr. & Mrs. C.N.
South Bend, Indiana

"...I want to thank you for your help and expertise in choosing and replacing my bedroom windows. I received excellent advice and prompt service from all the people I dealt with at Big C. Your installation crew was excellent, answered all our questions, were pleasant people, good workers and left my home in good condition after their work was done. I am so happy that I chose Big C and Simonton windows for my home remodeling project. It was the best remodeling experience I have ever had."

-Mrs. M.V.
South Bend, Indiana

"Very pleased with the product recommendation. The installation team was excellent. We will be replacing windows starting this spring and we will want Big C to play a big part of this project. Thank you."

Mr. & Mrs. P.M.
Mishawaka, Indiana

"The work was so well done that we plan to have Big C do some more windows..."

Mr. & Mrs. J.E.
South Bend, Indiana

Great work - the quality and care taken is evident from my perspective. (Previous) problems were encountered during my window installations and Big C took the extra steps to bring things up to standard. I have worked with Big C twice now and I am extremely satisified. I would use Big C again without hesitation..."

Mr. D.B.
Oak Forest, Illinois (for local secondary residence)

"Thank you...the work was outstanding and your work ethic even higher..."
Mrs. K.L.
South Bend, Indiana

"I have always been pleased with your work. I will continue to use Big C as needed."
Mr. K.W.
South Bend, Indiana

"I'm thrilled with the quality and the integrity of everyone I encountered! I will enthusiastically recommend Big C to everyone."
Mr. J.M.
South Bend, Indiana

"Great experience with our salesman...professional, ethical, trustworthy - great problem solver!"
Mr. & Mrs. J.W.
Elkhart, Indiana

"...the most trustworthy sales guy we met by a mile - and we got at least eight other quotes. The installers were phenomenal."

Mr. & Mrs. C.D.
South Bend, Indiana

"Your salesman was very professional and helpful when I filed my claim with the insurance company. I will recommend your company without reservations."

Mr. A.Z.
South Bend, Indiana

"Your staff was very accommodating, and the workmanship was excellent. The new windows are proving to be tremendous against the strong rural winds..."

Mr. J.M.
Wakarusa, Indiana

"...was very helpful in choosing the correct doors and stain. Follow up after installation was commendable."
Mr. & Mrs. D.J.
South Bend, Indiana

"Enjoyed working with you on this project. Prices for windows/doors replacement were competitive and sales were handled professionally. Were a little nervous about installation since we were out of town at the time, but were very pleased with the install, clean up, etc. Thanks for a good job!"

Mr. & Mrs. G.M.
North Liberty, Indiana

"Your company has been a good company to do business with and in the future when I need help I will call you first."

Mrs. K.H.
Elkhart, Indiana

"Very impressed with the installation...did an excellent job on installing and clean up. I believe my house was cleaner after they were done than before. I would not hesitate to have you do additional work."

Mr. S.K.

"I can't say enough with how pleased we were/are with the work done & the people we dealt with. Beyond satisfied. Thank you."
Mr. & Mrs. C.B.
LaPorte, Indiana